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Channel: Customer Relations – Connect Blog by TMC, a division of C.H. Robinson
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8 Ways to Identify Providers That Make it Their Business to Stay Aligned

How do service providers keep pace with customers that are constantly on the move? This must surely be one of the toughest challenges facing suppliers in today’s unpredictable business environment....

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Guest Post: Three Pillars of Effective Supply Chain Collaborations, Part 1

Guest Post: Three Pillars of Effective Supply Chain Collaborations, Part 1 Editor’s Note: This is a guest post from Kelly Allen, Berry Plastics Corporation & Cecilia Symanski, IPC. Supply chain...

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Guest Post: The Rewards of Collaborative Supply Chains, Part 2

Guest Post: The Rewards of Collaborative Supply Chains, Part 2 Last week we looked at the three features of collaborative relationships between supply chain partners that, in our experience, are...

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Bridging the Culture Gap

Bridging the Culture Gap Being aware of cultural differences around the globe not only oils the wheels of your international relationships, it makes you a more effective manager, teammate, supplier,...

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Why Completing Vendor Surveys has an ROI

As usual, your email inbox is crammed with new messages. You scroll down the list. Some items get immediate attention; others, you’ll get to later. Then there are the messages that you skip for the...

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Top Findings: What Makes a “Favored Shipper”?

What makes carriers prefer to move one shipper’s freight over another’s? Research shows that of all “favored shipper” qualities, longer dwell times result in higher transportation costs. According to...

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How to Build Working Relationships

Aside from addressing issues that practitioners are keenly interested in (talent management, collaboration, and carrier pricing), our top three Connect blog posts this year by readership underline...

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Logistics Careers Are Built on Relationships

Supply chain management is more data-driven than ever, and while we should be excited about the technological advances that are changing the function, let’s not lose sight of the critical role that...

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Have You Checked Your Numbers? Know What Key Indicators Reveal About Your...

As individuals, we are advised to periodically check our health numbers (weight, blood pressure, cholesterol, etc.) to assess our overall wellbeing. In some cases, certain numbers will be right on...

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Why Strong Relationships are Vital in the Supply Chain and Logistics Industry

Why Strong Relationships are Vital in the Supply Chain and Logistics Industry | Transportfolio Relationships: you spend a lot of time building and tending to them in your personal life, and they are...

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Implementing a TMS: Why Communication is a Key Success Factor

Having invested in a transportation management system (TMS), you’re looking forward to its implementation. But the term “implementation” doesn’t really capture the full implications of this next step....

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5 Key Takeaways from TMC’s 2017 Customer Forum

Each and every day, shippers are tasked with delivering the right products to the right place, at the right time and for the right cost. Businesses are evolving and consumers’ demands are...

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How to Select an Effective TMS Technology Solution for Your Multichannel...

The digital transformation of supply chains is well underway and will continue to evolve—especially as ecommerce expands and consumer demands increase—and opportunities to optimize network...

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Case Study: People and Processes Drive Supply Chain Improvements at Honeywell

If you have a global supply chain, you likely use technology to help manage and optimize this complex area of your business. While there have been significant advancements in logistics technology,...

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How We’re Building the Supply Chain of the Future with Customers

Globalization is rapidly adding complexity to the supply chain, changing needs of shippers around the world. Supply chain professionals are under pressure to produce more results with less resources....

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